A platform that helps transform snowy and impassable roads in Norway into safe and passable pathways

Client

Roadtech

Role

Lead Designer - Feature Scoping, Research, Interaction Design, Visual Design, Prototyping

Lead Designer - Feature Scoping, Research, Interaction Design, Visual Design, Prototyping

Lead Designer - Feature Scoping, Research, Interaction Design, Visual Design, Prototyping

Platform

Mobile & Tablet apps

Mobile & Tablet apps

Mobile & Tablet apps

Project lenght

3 Months, Launched in August 2022

Problem

In Norway, the roads can be quite dangerous. Snowplows are tirelessly working to keep routes clear, while regular drivers face challenging weather conditions that quickly make roads impassable again. Waiting for assistance can take a long time and pose a danger to passengers. These were the problems reported by the client, observed among drivers in Norway.

This is how the roads in Norway look during the winter season. Photo taken during the testing phase of the first version of the application.

Goal

The objective was to design and implement two digital solutions:

  1. An application for snowplow drivers to streamline their operations and facilitate communication with regular drivers encountering impassable roads (Tablet app)

  2. An application for regular drivers to enhance road safety during severe weather conditions. This app enables users to report impassable roads and join convoys with snowplows. (Mobile app)

The objective was to design and implement two digital solutions:

  1. An application for snowplow drivers to streamline their operations and facilitate communication with regular drivers encountering impassable roads (Tablet app)

  2. An application for regular drivers to enhance road safety during severe weather conditions. This app enables users to report impassable roads and join convoys with snowplows. (Mobile app)

The objective was to design and implement two digital solutions:

  1. An application for snowplow drivers to streamline their operations and facilitate communication with regular drivers encountering impassable roads (Tablet app)

  2. An application for regular drivers to enhance road safety during severe weather conditions. This app enables users to report impassable roads and join convoys with snowplows. (Mobile app)

Challenge

Every moment not focused on the road increases the risk.
That's why the interface needs to be highly efficient and intuitive, enabling drivers to operate it effortlessly even while driving

Atmospheric conditions in which drivers work.
drivers may experience frozen and stiff hands, making it difficult to use devices, or they often wear snow gloves. That's why elements like buttons were designed with these challenges in mind.

Every moment not focused on the road increases the risk.
That's why the interface needs to be highly efficient and intuitive, enabling drivers to operate it effortlessly even while driving

Atmospheric conditions in which drivers work.
drivers may experience frozen and stiff hands, making it difficult to use devices, or they often wear snow gloves. That's why elements like buttons were designed with these challenges in mind.

Every moment not focused on the road increases the risk.
That's why the interface needs to be highly efficient and intuitive, enabling drivers to operate it effortlessly even while driving

Atmospheric conditions in which drivers work.
drivers may experience frozen and stiff hands, making it difficult to use devices, or they often wear snow gloves. That's why elements like buttons were designed with these challenges in mind.

Process overview

I joined the project after gathering the initial requirements. The client also had a concept for the tablet application, outlining the general idea for the product. The first step was to familiarize myself with the collected documentation and materials, and then continue with conducting a thorough analysis of the project scope, identifying key objectives, and brainstorming potential solutions to meet the client's needs.

Introduction to the Project:
Familiarize with scope and requirements.

Introduction to the Project:
Familiarize with scope & requirements.

Research, Stakeholder Interviews

Research, Stakeholder Interviews

Wireframes, User flows, Prototypes

Wireframes, User flows, Prototypes

UI Design

UI Design

Development handover:
Reusable Design Components

Development handover:
Reusable Design Components

The importance of research

Research played a crucial role in developing this project, receiving my special attention. Given the specialized nature of the subject, I examined interface designs for various machinery, such as snow groomers, snowplows, autonomous vehicles, and even agricultural equipment. Analyzing the elements like buttons, interface layout, and notification delivery methods provided me with key insights and aided in the design of the application.

Design Overview - Tablet app
Design Overview
- Tablet app

The tablet application was designed for snowplow drivers. It enabled them to manage impassable roads and create convoys, allowing regular drivers to safely navigate through these areas. Drivers had access to essential information such as the number of convoy participants, a safe distance indicator between vehicles, and an emergency reporting system.

Importance of Grid

The most crucial aspect of the tablet application was the interface layout, which was designed to prioritize clarity by dividing the screen into three main sections:

Notification bar

Notification bar

This area displays important alerts, messages, and updates. It's a central hub for system notifications enhancing user experience by keeping them informed.

This area displays important alerts, messages, and updates. It's a central hub for system notifications enhancing user experience by keeping them informed.

Convoy Information & Map View

Convoy information & map view

Access a detailed map and all essential convoy information located in one place.

Access a detailed map and all essential convoy information located in one place.

Vehicle Position & Action Panel

Vehicle position & action panel

The system tracks the vehicle's position on the road, ensuring the driver stays on course. The driver also has access to the convoy management panel.

The system tracks the vehicle's position on the road, ensuring the driver stays on course. The driver also has access to the convoy management panel.

Layout Adjusted for Convoy Needs

Snowplow drivers received access to information that helped them manage the convoy. The system showed whether the convoy spacing was within safe limits, preventing issues like vehicles being too close together, which could pose a danger during emergency stops on slippery roads.

Night mode

As the snowplow begins nighttime operations, the screen will switch to night mode to reduce glare and minimize distractions, helping the driver stay focused.

Design Overview - Mobile app
Design Overview
- Tablet app

The mobile application allows regular drivers to join convoys led by snowplows. As a result, roads that are typically impassable during the winter season become accessible to Roadtech users. The app also provides essential information to snowplow drivers, including the number of vehicles and passengers participating in the convoy.

Clear notifications

An important goal for the app was to ensure that critical notifications, such as accidents or requests to stop the convoy, were clear and noticeable. Drivers needed to quickly respond to unexpected situations, so they required straightforward messages.

Alerts

To increase the visibility and readability of alerts regarding important events (starting a convoy, calling for help), I decided:

  • Give a different background to alerts and increase the contrast between the basic colors of the application and the alerts The change from a light background to a dark one is easier to see.

  • Use a simple layout with as little information as possible and much white space.

Critical Information for Emergency Response

Providing essential data, like vehicle type and the number of passengers, is crucial in emergencies. This informations assists in determining the necessary help, including the required number of ambulances and whether specialized services are needed in the case of a large vehicle accident.

Design System for Project Scaling

Creating a design system helped us maintain a consistent look and feel for our project. It also made scaling and further development much easier. The documented components were essential in streamlining our development efforts and ensuring design consistency.

Project results
  1. The product successfully completed testing phases, securing funding for further development.

  2. Government authorities showed interest and viewed the product's development positively. Clients and stakeholders decided to continue developing the product with our assistance.

  3. Since project implementation, RoadTech entered into a contract with the Norwegian Public Roads Administration, marking a significant milestone for further project development.

Get in touch

Bartłomiej Baka ⓒ 2024

Get in touch

Bartłomiej Baka ⓒ 2024